Frequently asked questions

If you’ve received a faulty product, we’re here to help! Simply email us at [info@snazzybaus.com.au](mailto:info@snazzybaus.com.au) with your name and order number. Please note, we only accept returns for faulty items and cannot process refunds or exchanges for change of mind. Thank you for your understanding! 😊

We’ve got you covered with multiple payment options! You can pay using Visa, MasterCard, PayPal, Afterpay, or Direct Deposit. Please note, we don’t accept personal cheques or money orders. Your account will be charged as soon as you complete your order at checkout. Got questions? Reach out to us at [info@snazzybaus.com.au](mailto:info@snazzybaus.com.au) or call us at +61 413 849 387. Thanks for shopping with Snazzy Baus! 💳

**Australian Shipping** - Free Standard Shipping for orders over $120. - Free Signature on Delivery for orders over $250. - Flat Rate Shipping: $10 for orders under $120. - Signature on Delivery: $12.95 for orders under $250. **International Shipping** - Yes, we ship worldwide! Email us at [info@snazzybaus.com.au](mailto:info@snazzybaus.com.au) for details. Please note, local taxes and import duties may apply. **Delivery Times** - Orders are dispatched within 48 hours. - Capital Cities: 3–5 business days. - Regional Areas: 7–14 business days. - Pre-orders for Mosbeau and Relumins: Up to 14 business days. Make sure your delivery address is accurate to avoid delays. We’re unable to cover fees for returned parcels due to incorrect addresses or missed pickups. Thank you for choosing Snazzy Baus! 📦